PRIVACY POLICY

Generation True Soul Co Clothing is committed to protecting your privacy. We will never share the personal, private information (including but not limited to your name, address, telephone number or email) that you provide through True Soul Co

Your personal information is used solely for our own purposes in ensuring we can provide you with an agreeable shopping experience. We are committed to protecting your personal information and will always handle your details with care.

Generation True Soul Co has designed this privacy policy to be as transparent as possible about how we collect, manage and use your personal information. This will allow you to make informed decisions when shopping with Generation True Soul Co

If we ever make amendments to this Privacy Policy, they will be published here. Shopping with Generation True Soul Co constitutes agreement to be bound by the terms of this Privacy Policy and that if any part of this Privacy Policy is found to be unenforceable, the remainder of the Privacy Policy remains in full effect.

Collecting Personal Information

Collection of your personal information can occur through various interactions:

• - when you access and use our website;
• - when you place an order with Generation True Soul Co Clothing;
• - when you register an online account with Generation True Soul Co clothing or send a request or applications for our products or services. This can be done electronically, by phone, or in person;
• - during conversations - whether online, over the phone, or in person - with our team members
• - when you participate in our promotions, competitions or special events;
• - if you are a candidate for employment with Generation True Soul Co Clothing, and complete forms in relation to the recruitment and selection process.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

True Soul Co clothing may also collect personal information about you from third parties such as retail brands and suppliers whose goods and services are provided within our online boutique. This may include other vendors who serve you on True Soul Co clothing's behalf. If you are a candidate for employment, we may collect information about you from your nominated referees, provided you have authorised us to do so. 

Personal Information Collected

True Soul Co clothing collects data relating to your personal information to provide you with a better user experience:

• for the processing and finalisation of orders made with True Soul Co Clothing;
• for allowing the website to function as it needs to including personalisation;
• providing True Soul Co with the tools needed for marketing and brand development;
• provide customers with the products and services requested;
• to communicate with customers;
• to comply with laws or directions given by regulators and other authority figures. True Soul Co is based in Queensland, Australia and is subject to local laws.

Opting Out

If at any point, you do not want to receive promotional material from Generation True Soul Co Clothing there are several easy methods of opting out. Either unselect “Subscribe to our newsletter” at time of check out or click the “Unsubscribe” link at the bottom of our promotional emails. You can also email support@truesoulco.com

 with your request to opt out and we can manually remove your details from any future promotional contact lists.

Computer Tracking And Cookies

True Soul Co clothing is not set up to track, collect or distribute personal information not entered by visitors. However, our site logs certain kinds of non-identifying usage information, such as the number of hits and visits to our sites. This information is used for internal purposes by our support staff to provide better services to our customers and may also be provided to others. 

Security

We use 128-bit Secure Sockets Layer (SSL) encryption to protect all your personal information and credit card details. We also restrict access to personal information and maintain technology products that prevent unauthorised access to our database.

True Soul Co Clothing will always do its utmost to protect your personal information, but as no system is 100% secure, we cannot guarantee total security anymore than other organisation can. We cannot assume liability for loss or theft of personal information that has been registered with True Soul CoClothing if there is a security breach. 

Privacy Breaches

If for any reason, you believe your privacy has been breached, please contact support@Truesoulco.com and we will resolve the issue.